Did anyone watch the programme on Monday night? In the main those sensationalist ITV programmes are switched off in my house - but this had to be an exception!
It was good to finally see the problems our clients face being given the airtime they deserve. Of course, as HMRC said, these are only the odd mistakes of theirs and not the norm - but I am sure we all know someone who has suffered at the hands of the these small odd mistakes!
What really intrigued me is, apparently HMRC receive letters of thanks for their efforts and help - go on then, hands up those who had the time to write to them, let alone didn't get 3 different answers every time they called the National VAT 'Helpline'??!!
Wednesday, April 8, 2009
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